My computer is up and running again thanks to Shane Lindberg of Bright-Eyed Computer right here in Rochester.
I called yesterday morning when I got home from work and made an appointment for a technician to come out to my house (yes, that's right -- I didn't have to unhook everything and lug the whole tower back into town). A reasonable estimate was quoted over the phone and he arrived shortly after 2:30. I found out after he got here that Shane was the business owner and he normally doesn't do service calls, but lucky for me he likes doing virus removal! Shane was courteous, efficient and very knowledgable -- answered all my dopey questions and gave me some good recommendations to keep this from happening again.
I was so happy to get my computer back with no lost files and for way less than $100! Fortunately for Shane, he also answered "yes" to my "do you like rhubarb?" question and I sent him back to work with a plate full of freshly baked rhubarb bars and coffee cake.
So for any of my readers in the Rochester, MN area......if you're having computer problems, please consider giving Bright-Eyed Computer a call. I think you'll be very pleased with their service.